My girlfriend and me had a wonderful, relaxing time at Lou Moon. Matter of fact, we relaxed as soon as we entered the grounds and had seen the room, the... read more restaurant and the beach. Swimming was great in the sheltered bay, although the water was not very clear it was nice to sorkel a bit too (saw a (dead) seaturtle , a parrotfish and much more smaller fish of differet species. Snorkelset was available to borrow and we got clean towels every day for the beach and another set for bathing. We enjoyed a wholesome massage.

Very friendly management and staff in general! Food and service were good although a few of the veggie dishes could have been a bit more well thought out (the spaghetthi mocking squash was great though!). They have a nice vegetable garden up the hill where the grow some of the vegetables and herbs used in the kitchen. Having a look there as well as walking further along the footpath towards the next village was very enjoyable and recommendable! The forest is pretty lush and there are little plots of cassava here and there. Some nice birdwatching can be done here and the views along the path and beach are pretty. We didn't reach the village at the end of the path.

Personally I feel the place could only appeal to me more by being somewhat more 'eco', e.g. promoting wildlife watching, doing social/environmental projects in the community, installing solar panels, biogas installation, etc. although they may have very good reasons for not doing so (or me not knowing about it). Also the electricity during dinner runs on a generator, to avoid powerdips. Understandable but not very 'green'. I dont know if there is a reasonable alternative.

Other than these small remarks I can only recommend the place as a very nice beach retreat to totally relax and indulge yourself. Best enjoyed at the end of your trip to Ghana I guess! 🙂 Considering the food being included and the great service, its good value for money. To top it off the owner was nice enough to let drive with him to Accra. Merci beaucoup, au revoir!

  Nice resort; HORRIBLE & DECEPTIVE PRACTICES!! - UPDATED: And the plot thickens. Despite the management update that this issue has been resolved, there was no attempt by management to rectify their manipulative billing practices in which they... read more charged me for four rooms instead of three. Moreover it has come to my attention that there MAY be a discrepancy in the name provided to me as the person responsible for the rates and discrepancy. I was told the agents name is Elsie. Upon information, the agent may have lied about her identity and may be known as Therese. Who knows?! What I can attest to and confirm is that this resort is full of manipulation, lies and DECEIT. The customer’s best interest is not their top consideration. Rather it’s making money through fraud and any other means necessary ***********************
Just left Lou moon resort where I had a one night stay after leaving cape coast. The resort itself is beautiful, the food is lovely. The butlers Kennedy and Fred are very helpful. But do BEWARE the nickel and diming and unexpected charges applied to your bill upon check out. Specifically with the front desk staff - Grace and Elsie. Prior to my arrival I had been in communication with Grace about my booking, the number of rooms and the number of guests. I had also made a 50% deposit in advance. Upon arrival, Elsie informed me that I was booked for 4 rooms instead of 3 and urged me to make use of the 4. At checkout the bill was completely botched!! I was charged for spaghetti and pumpkin soup for guests that left the day before!!! Moreover the bill that had been previously supplied by Grace was now higher due to the addition of children that Grace had included. In other words, they tried charging twice for kids. I left the hotel paying $300 more dollars than I intended to!!! Also note, while food is included in half board, no drinks are included. You even have to pay for water. Douglas the manager tried to assist upon departure but was unable to do much. All in all, I will not be returning. There are other resorts popping up in ghana that adhere to honest billing practices. For example, Busia Paradiso has peaked my interest. Despite the wonderful ambiance, I do not want to deal with the poor communication of Lou moon again.

  I contacted reception over the phone to check availability the day before arrival and was advised to proceed with the booking procedure by text or what’s app. Over what’s... read more app was sent a catalogue of rooms and, with only the bay view suite available, that is my selection: GHS 1710 for two bedrooms with balcony access. I arrive to find a room with one bedroom. Having just paid for two. The doors to the balcony are both broken, and open. With slow and limited assistance (or communication) maintenance is eventually called and this issue is fixed after 30 - 45 mins. However, there is no instruction regarding how to operate said doors, which seem glued shut now. Ok, no balcony access then. The room also has no wifi. This is odd for a luxury experience. The first time in fact I have ever come across it. With slow and limited assistance (or communication) the reception staff eventually bring a router to resolve the problem. Unfortunately reception staff do not know the password for the router. Ok, no wifi then. A gentleman arrives at my door to ask for my dinner order (why this wasn’t done at check in, to enable guests to rest in peace, is beyond me). I ask what the prices are, he says this is covered by the cost of the room. This is new information to me, that would have been useful to know when booking... I contacted reception over the phone to check availability the day before arrival and was advised to proceed with the booking procedure by text or what’s app.

Over what’s app was sent a catalogue of rooms and, with only the bay view suite available, that is my selection: GHS 1710 for two bedrooms with balcony access.

I arrive to find a room with one bedroom. Having just paid for two. The doors to the balcony are both broken, and open.

With slow and limited assistance (or communication) maintenance is eventually called and this issue is fixed after 30 - 45 mins. However, there is no instruction regarding how to operate said doors, which seem glued shut now. Ok, no balcony access then.

The room also has no wifi. This is odd for a luxury experience. The first time in fact I have ever come across it. With slow and limited assistance (or communication) the reception staff eventually bring a router to resolve the problem. Unfortunately reception staff do not know the password for the router. Ok, no wifi then.

A gentleman arrives at my door to ask for my dinner order (why this wasn’t done at check in, to enable guests to rest in peace, is beyond me). I ask what the prices are, he says this is covered by the cost of the room. This is new information to me, that would have been useful to know when booking (it is also a lie).

So abandoning any plans I had to work, or rest, I head to dinner.

The food is amazing. I have a couple of drinks and am at no stage informed that this is a surplus cost. So imagine my surprise when I am asked the next day to pay for said drinks. Utterly confusing, unclear, and well below expectations.

Morning. I slept well, the room itself is lovely. I spotted (both in reception, and on the card in my room) that breakfast is served till 1030am. Great, I’ll have enough time to have a little explore before having some food and checking out.

This, again, is a lie. Fortunately I head down to have a quick coffee and am surprised to learn that the kitchen actually closes earlier than advertised and I must have breakfast immediately if I want any. Guess those plans are out of the window.

Breakfast is fantastic. Fine, I’ll just have a quick look around after. I heard the island chalet is gorgeous, maybe they’ll fix the service in future and I’ll bring colleagues for a better experience. Hang on, turns out that is not allowed either. I suppose it’s all well and good - I will not be back.

At no stage during my stay was an apology offered for any of the above. As any kind of service this is a cardinal sin. "Luxury" ?

After checking out, on the road away fighting every impulse I have to leave an honest review publicly - the hotel contact me.

Turns out the bill for the room (advertised at 1710 cedis for 2 bedrooms with balcony access) is actually 1761 cedis for 1 bedroom, no balcony, no wifi, 2* “luxury” service. So I should please leave the balance with the driver!

For context that is just over $300.

Overpriced in my opinion: a great location and well designed hotel with excellent food let down completely by the service (especially poor communication). More

  We spent the day to celebrate a birthday and we enjoyed every moment of it! The staff was friendly and helpful, the place is absolutely gorgeous and peaceful located in... read more a little bay for those who do like a quiet swim. My cocktail was lovely, the food was delicious, with excellent sorbet and a nice wine list. Lots of activities to do such as kayaking, paddling, volleyball, pétanque. Will go back to stay in one of the amazing private chalets located on a semi-island with an exclusive sea view. Thanks to the whole staff for a birthday to remember!!

  Make time to go enjoy a beachside adventure or simply relax. Beach volleyball, soccer, ping pong, paddle boards, boating and more. Splurge on a massage with Gloria. Best... read more service I have had in Africa. Better than Accra and far more beautiful. Food is excellent. The general manager Albert is focused on making customers happy. They even grilled a steak upon our request. The lamb with chutney was also delicious. Can’t wait to return!

  BEST ECO LUXURY IN GHANA - Lou Moon is the ultimate destination for a family vacation in Ghana. It wasn't on our list of destinations for our summer vacation until we decided to drive by for... read more lunch. It was love at first sight, we fell in love with the coziness and the the eco feel you get. We booked for two nights stay right there and the rest is history. Amazing staff, mouth watering food, clean rooms, and the beach front was very relaxing, listening to the waves splash against the rocks. Thumbs up to the manager Douglas and his team, Ken, Oniel, Grace, Mr Prah. You guys should keep pushing Ghana tourism high.

  This is a unique property in Ghana. It is very far from any major sightseeing area but, the detour, is worth the effort.
The location is superb and every aspect... read more of the property is ravishing.
The staff is lovely and the meals were delicious.
This is a fine spot to relax for a day or two and also visit the interesting stilt village of Nzulezo.

  Make time to go enjoy a beachside adventure or simply relax. Beach volleyball, soccer, ping pong, paddle boards, boating and more. Splurge on a massage with Gloria. Best... read more service I have had in Africa. Better than Accra and far more beautiful. Food is excellent. The general manager Albert is focused on making customers happy. They even grilled a steak upon our request. The lamb with chutney was also delicious. Can’t wait to return!

  Excellent sanctuary in Ghana. Peaceful, quiet place with lovely staff. The approach to the hotel is a bit daunting but that’s what makes it fun. The sound of water in... read more the night is what will keep bringing people back to it.

  Lou Moon is located into one of Ghana's most beautiful corners. The hotel is right by a small bay and a ocean, giving you beautiful view of sea, beach, and... read more palm trees. It really feels like being into a tiny tropical paradise.

Rooms are large, and clean, with their private balcony. The food is good, and the cocktails are definitely worth ordering. Staff was very helpful and attentive.

The hotel is also really nice for families with children. There are large grassy areas for them to run and play, and the hotel supplies balls and other games. There is also kid menu at the restaurant, which is always appreciated.

I had originally planned to go in November, and I had to cancel my stay because of an illness. The hotel allowed me to keep 80% of my reservation booking for a future stay, which I found very nice, considering I cancelled on the day of travel.

  Where do u begin. I booked this trip months ago and was so looking forward to it,I had a change in my circumstances and the staff were so accommodating an... read more cheap me Re-schedule

The pictures you see on social media does not do this resort justice,it’s insanly beautiful in real life,I could not believe believe this was in Ghana

The food omg was perfect,we paid extra to have dinner by the beach ..less than £10 and it was the best thing we did my husband and I were in our own world

We had our private butler who was very attentive to us and made sure we had the best night

In regards to the rooms we went for room 4 and the views were 10/10 waking up to the ocean was a dream come true ..if I’m to tell u all the good things about this resort I will right a book..book this place and u will never ever regret it ..we had the best anniversary here and I will certainly go back anytime am in Ghana More

  Nice environment, excellent food (4 courses for dinner!), comfortable room.
Buttler is added value on the island.

Some points to improve:
1. Your policy states it is a... read more quiet resort. Then please be consequent when an (adult!) guest plays loud music from his phone at breakfast.
2. The food-at-island service is great, but could get an eco-upgrade (replace aluminium foil and plastic with reusable covers (eg beewax paper?)
3. Towels have had their best (read soft) time.
4. Some tactically positioned rocks could improve access to the island
5. Leaving few more minutes between the courses will not make people impatient 🙂
6. Website with terms & conditions could get an update. E.g. to make it more clear that full board is only available on festive days.

We understood that the owners schedule to add 11 tentrooms (like Zaina) to the lodge, of which 4 would have a private pool. More