Lou Moon Resort

  Paradise on Earth  – This is an exceptional, truly special place. I’ve never stated anywhere like this. The place is pure paradise, so meticulously designed and beautiful. Gorgeous, clean beaches. Food was good. The… read more staff are all exceptionally kind and helpful. Douglas, the manager, was a pleasure to talk to and had obvious pride in the establishment and his work there. Loved the relationship with the surrounding community. Stay in villa one of you can. You’ll never regret any time spent at Lou Moon.

  Perfect Getaway Destination  – To start with, I was a bit worried driving in a Kia Sorento 4WD to the location as the road was the Jungle type.! We thought we were lost until… read more atlast we arrived at the gates with security checks and confirmation before enty and upon entry into the car park? Wow? all our pains on the rough road drive was forgotten. Beautiful green scenery of trees 🌳 allover. You just feel the fresh breeze of nature calling you to come come closer.
Welcome drinks was a child nice (Sobolo) LOL.
The staff were friendly from day one till we left there. Food was on point and tast soo good.
The rooms were clean with no funny smells. Sheets were clean. Stadning outside the balcony did feel like we were on the tropical Island 🏝 . If you haven’t been to Jemaca or the Bahamas before, then this will give you a good tast of it with a more African twist to it LOL.
Lots of activities (check my photos attached). I could only do the Hiking, archery, and yee won a friendly table tennis game between UK and Ghana. It was epic.!
We were aware this was not a cheap place and to be fear the value for the service is about right.
Is now my getaway location and yes I would recommend it. Just take enough cash and be happy LOL.

  Simply Beautiful  – My husband and I spent our 15th wedding anniversary weekend here and my oh my, what a beautiful and serene place Lou Moon is!

Nice staff, delicious food, clean… read more rooms and a peaceful and breathtaking environment. I so much loved the Bissap drink that we were welcomed with. That was the most refreshing Sobolo I have ever had.

Will definitely visit again.

  At a price if you like that sort of thing!  – We arrived via dirt track roads, without a 4×4 I don’t know how others would reach the security gates to the resort on the bone shaking paths. As we entered… read more we were greeted and was advised that as we weren’t staying in the resort entry was £18.43 per person and this was access to any activities. I wondered what if you didn’t want to part take in any activities as we had senior citizens in our group. I realised that it was the access fee even if you just wanted to look at the sea in this resort. Bit pricy in my view but everything was in this place. Wouldn’t actually be on my list but I was part of a group and I just tagged along from other’s reviews of the place.

You were given a free complimentary drink, for that entry price I’d expect a dance too but hey ho. I came for the swim so into the cove I went, beautiful and secluded and not too many people around in the resort, not sure if everyone was still asleep. The toilet’s also acted as the changing rooms! With such a posh resort you’d think they’d invest in proper separate changing facilities probably placed near the water itself and not the long walk back to near the entrance? where are the planners when you need them?.

After the salty water I used the resorts swimming pool. They could of made it more user friendly as one of the seniors in the group had trouble finding the stairs onto the pool side and also into the pool. No life guards for the pool! bit worrying as it’s such a recommended and revered resort?.

So then came lunch. We’d ordered well before time so everything should have been ready. You’d think so at those prices. Some ordered the ‘fish of the day’ sounds nice doesn’t it? today it was Barracuda – grilled. A predator amongst fish but this time it lost to humans!. A portion of this predator with a side order of chips/yam chips/rice/French fries will set you back £18.90 per person. What is it with this place and a simple salad, the staff had problems with language, the understanding of it. I didn’t want a full Caesar Salad, a full on war salad, i just wanted a simple tomato, lettuce, onions, probably throw a few olives in and “BOOM” that’s simple. After asking twice I said forget about it, just give me BBQ chicken wings and French Fries, even that came to £15.20. I should of went for the ‘fish of the day’.

The x6 BBQ chicken wings arrived and everyone else’s dishes arrived but not my French Fries, I think they were actually ordering it from France because it never arrived!. I called the head of the restaurant over and remarked that it’ll be nice to have the wings and French fries together? “2 minutes” came the reply. 2 minutes came and past. When a Ghanaian tells me anything related to time I know that it’s going to be late or it’ll never happen, it’s 1 or the other. Anyway, a full portion of French fries never did turn up, however he did rustle up a small person, enough for a person that was on a super diet but put it on the house because of the issues. I asked what the issue was when I didn’t get the fries and the waiter claimed “there was a challenge in the kitchen?” Not sure what that translated to? was it because of Brexit, the word “French” could and should not be used until Brexit is finally done?.

One of the senior citizens ordered a vegetable stir fry with plain rice £14.55! the vegetables must of been delivered by drone! come on, for vegetables in some kind of sauce and boiled rice?. And the drinks? I looked @ drinks menu and they were more reflective of London’s prices! all but one of us stuck to water we had already. If there’s one thing I won’t pay over the odds for, it’s alcohol. One of the group had a Margarita, £8.29 in one of those cocktail glasses, he ones that were wide at the start and became smaller at the stem, an ingenious design!.

Total bill for access and lunch for 6 of us? £215.75.. Was it an experience of a lifetime as recommended by some? not really, Now if they only managed to get the French fries right then I may have changed my opinion but over priced and over recommended. I asked how much was a room for the night £320! not sure if that included Breakfast, lunch and dinner but I’d hoped so unless you were in a room where there was a glass floor below you so that you could see the Barracuda hunting @ night?.

I’ve been to other places that weren’t as posh but the food was better and the service was also better so I think I’ll give this one a miss if I’m ever in the area, especially the 4×4 adventure route to the resort.

  Nice resort; HORRIBLE & DECEPTIVE PRACTICES!!  – UPDATED: And the plot thickens . Despite the management update that this issue has been resolved, there was no attempt by management to rectify their manipulative billing practices in which… read more they charged me for four rooms instead of three. Moreover it has come to my attention that there MAY be a discrepancy in the name provided to me as the person responsible for the rates and discrepancy. I was told the agents name is Elsie. Upon information, the agent may have lied about her identity and may be known as Therese. Who knows?! What I can attest to and confirm is that this resort is full of manipulation, lies and DECEIT. The customer’s best interest is not their top consideration. Rather it’s making money through fraud and any other means necessary ***********************
Just left Lou moon resort where I had a one night stay after leaving cape coast. The resort itself is beautiful, the food is lovely. The butlers Kennedy and Fred are very helpful. But do BEWARE the nickel and diming and unexpected charges applied to your bill upon check out. Specifically with the front desk staff – Grace and Elsie. Prior to my arrival I had been in communication with Grace about my booking, the number of rooms and the number of guests. I had also made a 50% deposit in advance. Upon arrival, Elsie informed me that I was booked for 4 rooms instead of 3 and urged me to make use of the 4. At checkout the bill was completely botched!! I was charged for spaghetti and pumpkin soup for guests that left the day before!!! Moreover the bill that had been previously supplied by Grace was now higher due to the addition of children that Grace had included. In other words, they tried charging twice for kids. I left the hotel paying $300 more dollars than I intended to!!! Also note, while food is included in half board, no drinks are included. You even have to pay for water. Douglas the manager tried to assist upon departure but was unable to do much. All in all, I will not be returning. There are other resorts popping up in ghana that adhere to honest billing practices. For example, Busia Paradiso has peaked my interest. Despite the wonderful ambiance, I do not want to deal with the poor communication of Lou moon again.

  wanderlust paradise  – Axim is my favourite town in Ghana and Lou Moon Lodge was one of the reasons why. The ocean was crystal blue and clean. We stayed on the Island Cape… read more with the pool. The rooms were clean and designed beautifully. It was soo serene and seamless. I did not want to leave. The staff provided excellent service. From the entrance till we left, we were well taken care of. The food is world class and made with a lot of attention to details and class. I have been to Lou Moon Lodge more than 10 times due to this. There are tours to tourist sites, hiking, kayaking, archery, boat rides, massages etc. It is a total package. Its really great overall experience and excellent for relaxation. Highly recommend

  Poor customer service  – This is my first ever review of anything on the internet, online shopping included. I’ve never been prompted to review anything up until now

I was… read more at LouMoon with a group of friends and it was a horrible experience. I mean there are some things beyond their control eg. the filth in the sea or the fact that one of us got stung by a jellyfish. However, they could do much better with customer service.

So on our first night, there was a snake in the dining area but not to worry, we were reassured that they don’t bite LOL. That night we woke up to a huge centipede crawling in our room. No big deal except I had my nine-month baby crawling all over the place.

The horrors from this zoo pale in comparison to dealing with Mr. Douglas, the manager, an epitome of bad customer service. He took every opportunity to spring up new costs despite well-documented agreements and did not hesitate to underserve. Very sad and I feel terrible for the owner. If this guy continues to work there, I’m not sure there will be a LouMoon in a few years.

Tbh just dodge the bullet and go to Maaha. I haven’t been yet but it definitely has to be a better experience. I pray things change for the better at Lou Moon but for now this is my candid review.

  The best of the best – Ghana 🇬🇭 West Africa  – Truly paradise. I’ve traveled the entire world I’ve been to six of the seven continents and Lou Moon is the best of the best. Great food, great staff, and great… read more accommodations. You have to experience this place.

  BEST ECO LUXURY IN GHANA  – Lou Moon is the ultimate destination for a family vacation in Ghana. It wasn’t on our list of destinations for our summer vacation until we decided to drive by for… read more lunch. It was love at first sight, we fell in love with the coziness and the the eco feel you get. We booked for two nights stay right there and the rest is history. Amazing staff, mouth watering food, clean rooms, and the beach front was very relaxing, listening to the waves splash against the rocks. Thumbs up to the manager Douglas and his team, Ken, Oniel, Grace, Mr Prah. You guys should keep pushing Ghana tourism high.

  Day trip  – Amazing place and great hospitality, Lou moon resorts is one of the beautiful beaches in western region of ghana, visiting the area as a day trip by paying 200 cedis… read more for the access of the swimming pool and bicycle ride was really cool, including other games